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Privacy policy

General notice and mandatory information

Name of the responsible body

The responsible body for the data processing (also on this website) is:

Managing Director: Makmie Jebrahim
Leedenstraße 2
04626 Löbichau
Phone: + 49 36602 4733-0-Fax: + 49 36602 4733-49

The responsible body decides alone or together with others about the purposes and means of processing personal data (e.g. names, contact data or similar).

Collection and storage of personal data and the nature and purpose and use thereof

When you enter into a contract with us, we collect the following information:
-title, first name, surname
-A valid email address,
-Telephone number (landline and/or mobile), fax
-Information necessary and necessary for the implementation of the resulting contractual relationship

This data is collected in order to be able to identify you as our customer; To be able to fulfil the contractual relationship with you; to correspondence with you; for invoicing; For the settlement of any possible liability claims and the assertion of any claims against them.
The data processing is carried out on your request and is in accordance with article 6 (1) p. 1 lit. (b) GDPR is required for the aforementioned purposes for the implementation of the resulting contractual relationship and for the mutual fulfilment of obligations under the contract.
The data collected by us for the contractual relationship will be stored and deleted until the expiration of the statutory retention period, unless we are in accordance with article 6 (1) p. 1 lit. (c) GDPR are obliged to save for a longer period of storage due to tax and commercial retention and documentation obligations (from HGB, CP or AO) or to store them in a further storage according to article 6 (1) p. 1 lit. A GDPR have consented.

Transfer of data to third parties

The transfer of your personal data to third parties does not take place. Exceptional cases can only be made with your consent by individual individual regulations.

Revocation of your consent to data processing

Only with your explicit consent are some processes of data processing possible. A withdrawal of your already given consent is possible at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of a breach of data protection law, you are entitled to a right of appeal to the competent supervisory authority. The competent supervisory authority regarding data protection issues is the state Commissioner of the federal State in which the registered office of our company is located. The following link provides a list of data protection officers and their contact information:

Right of data transferability

You have the right to have data, which we process automatically on the basis of your consent or in the performance of a contract, delivered to you or to third parties. The deployment takes place in a machine-readable format. If you require the direct transfer of data to another person responsible, this is only possible if it is technically feasible.

Right to information, rectification, blocking, deletion

You have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of data processing and, if applicable, the right to rectification, blocking Or deletion of such data. You can contact us at any time via the contact options listed in the imprint in this regard and also for further questions about personal data.

SSL or TLS encryption

For security reasons and to protect the transfer of confidential content that you send to us as a site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website is not readable by third parties. You recognize an encrypted connection at the “https://” address line of your browser and at the lock icon in the browser line.

Data protection supervisor

We have appointed a data protection officer.

Framo GmbH
Leedenstraße 2
04626 Löbichau

Business Phone: + 49 36602 4733 10



Data submitted via contact form will be stored, including your contact information, to process your request or to be available for connection questions. A transfer of this data does not take place without your consent.
The processing of the data entered in the Contact form is exclusively based on your consent (art. 6 para. 1 lit. a GDPR). A withdrawal of your already given consent is possible at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing operations until the withdrawal is not affected by the revocation.
Data transmitted via the contact form remain with us until you ask us to delete, revoke your consent to the storage or no longer exists the necessity of data storage. Mandatory statutory provisions-in particular retention periods-remain unaffected.

Data transmission to CRIFBÜRGEL according to EU-DSGVO

Applies in case of placing an order, where Framo counts as supplier:
In the context of this contractual relationship, we transmit personal data collected for the application, execution and termination of this business relationship, as well as data on non-contractual conduct or fraudulent conduct to CRIF GmbH, Radlkoferstraße 2, 81373 München.
The legal basis for these transfers is Article 6 (1) (b) and article 6 (1) (f) of the basic General Data Protection Regulation (GDPR). Submissions based on article 6 (1) (f) GDPR may only be made to the extent necessary to protect legitimate interests on our part or third parties, and not the interests or fundamental rights and freedoms of the person concerned, the Which require the protection of personal data. The data exchange with CRIF GmbH also serves to fulfil legal obligations to carry out credit examinations of customers (§ 505a and 506 of the Civil Code).
CRIF GmbH processes the received data and uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and in Switzerland as well as other third countries (if this is an appropriate decision of the Commission) to provide information, inter alia, on the assessment of the creditworthiness of natural persons. Further information on the activities of CRIF GmbH can be consulted on the CRIF-guarantor Information sheet online at


For integration and presentation of video content, our website uses plugins from YouTube. The video portal provider is the YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When a page with an integrated YouTube plug-in is called, a connection to the YouTube servers is made. YouTube will learn which of our pages you have visited.
YouTube can assign your browsing behavior directly to your personal profile if you are logged in to your YouTube account. You can prevent this from being logged out.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of article 6 (1) lit. F GDPR.
Details on how to handle user data can be found in the YouTube privacy Policy at:


Our website uses cookies. These are small text files that your Web browser stores on your device. Cookies help us to make our offer more user-friendly, more effective and more secure.
Some cookies are “session cookies.” Such cookies are deleted by themselves after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many Web browsers can be configured to delete cookies by themselves when the program is closed. Disabling cookies may result in limited functionality of our website.
The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), is based on article 6 para 1 lit. F GDPR. As the operator of this website we have a legitimate interest in the storage of cookies for the technically flawless and smooth delivery of our services. If the setting of other cookies (e.g. for analysis functions) takes place, these are treated separately in this data protection declaration.